Terms of Service
Last updated: 8 November 2026
These terms govern the use of the Kioar (کییوآر) website, app, dashboard and related services. Registering, signing in with a one-time code, creating a page, buying or renewing a subscription, or continuing to use any part of the services means you have read and fully accept these terms. If you do not agree with all or part of them, please do not use the services. These terms are governed by the laws of the Islamic Republic of Iran. The Persian version is the authoritative text; this English version is a courtesy translation.
1. Definitions
- Kioar / we: the brand and platform operated by Rahpouyan Khallagh Ayandeh Co. (National ID 14012238860), the provider of the page-building, booking, forms, selling and course platform and related services.
- Page Owner / user: an individual or legal entity that creates an account and page or otherwise uses the services.
- Visitor: anyone who views a Page Owner’s page, submits a form or booking, buys, or registers for a course.
- Student: a Visitor enrolled in a Page Owner’s course who uses the learning area.
- Services: all software features, reports, templates, add-ons, AI features and support provided by Kioar.
- Subscription (plan): the right to use a defined set of features for one page for a set period.
- Content: any text, image, file, price, link, message or data a user uploads or enters on their page or dashboard.
- Third-party service: services of other parties such as payment gateways, SMS, domains, Instagram, Google, Zoom and AI providers.
2. Eligibility and accounts
- The minimum age for independent use is 18. Anyone under 18 may use the services only with the permission and responsibility of a parent or legal guardian.
- Legal entities must have the capacity and authority to enter this agreement under the law; the person accepting on behalf of an entity declares that they have that authority.
- Information you register (mobile number, email, etc.) must be accurate, belong to you and be kept up to date. Automated sign-ups using bots are not allowed.
- Sign-in uses one-time codes. You are responsible for keeping access to your number/email and device. Everything done through your account is attributed to you unless misuse without your fault is proven before competent authorities.
- A user may own several pages. Transferring an account or page to someone else must use Kioar’s transfer mechanism or have our knowledge and consent.
- If you learn of unauthorised access, tell support immediately.
3. Nature of the services and Kioar’s role
Kioar is a software infrastructure. We are not the seller, service provider, instructor, guarantor or agent for the goods, services, bookings or courses offered by Page Owners. The sale or service contract is made directly between the Page Owner and the Visitor, and responsibilities such as authenticity and quality, pricing, shipping and delivery, holding the session or course, invoicing, tax, business licences, after-sales service, returns and answering Visitors rest with the Page Owner.
We may update, modify or remove features. A material change affecting a paid subscription will be communicated in a suitable way before it takes effect.
4. Subscriptions, prices and payment
- The Free plan has no time limit and limited features. Paid plans (such as Plus and Premium) have defined features, limits, duration and price, shown to you in the dashboard when you buy or renew.
- A trial period may be offered for paid plans. Each page can use the trial of each plan at most once.
- All amounts are in Toman. Value-added tax and statutory levies (under prevailing law) are added to the amount and shown on the invoice.
- Payment is made through an online payment gateway (Zarinpal). If your account is debited but the subscription is not activated, once the payment is verified we will, within a reasonable time, activate the subscription or return the money.
- Subscriptions are not charged automatically to your bank account. Before a period ends we send renewal reminders (SMS and in-app); renewal happens when you pay.
- We may change prices and plan structure for future purchases and renewals. A price change does not apply to a period you have already paid for.
- The cost of third-party and add-on services (such as domains, AI credit packs, SMS), unless expressly stated to be part of the subscription, is charged separately.
- Upgrading mid-period may credit the remaining value of the current subscription in the way shown at the time of upgrade.
5. Expiry, cancellation and refunds
- After a period ends without renewal a grace period is given; then the account moves to the Free plan. Your settings and content are not deleted, but features beyond the Free plan limits stay locked or restricted until you renew.
- Because the Free plan or a trial is available to evaluate the service before you buy, paid subscriptions are generally non-refundable once activated, except for: a duplicate or mistaken purchase, a payment without activation, a prolonged technical failure on Kioar’s side that prevented use, or where mandatory law requires otherwise.
- Refund requests must be sent to support with the reference number or invoice. An approved refund goes back through the original payment method after deducting non-reversible costs (such as consumed credit packs, SMS or domains).
- AI credit packs are not refundable once used or consumed.
- Refunds to a Visitor for something bought from a Page Owner (course, product, booking) follow that Page Owner’s policy and consumer law and are the Page Owner’s responsibility, not Kioar’s.
6. Page Owner obligations
A Page Owner must:
- comply with the laws and regulations of the Islamic Republic of Iran, including the Electronic Commerce Law, the Consumer Rights Protection Law, the Computer Crimes Law, tax law and intellectual-property law;
- obtain the licences needed before offering any good or service that requires one (guild, health ministry, education, etc.) and disclose them clearly on the page;
- state product, service, price, shipping, cancellation and return terms and valid contact details accurately and clearly, and answer Visitors’ complaints;
- get Visitors’ consent before sending promotional messages and use lawful channels only;
- use Visitors’ data only for the disclosed purpose and handle it in line with Kioar’s Privacy Policy and the law;
- where they take direct payment (such as card-to-card) from a Visitor, accept responsibility for the accuracy of the account, receipts, delivery and dispute resolution.
7. Prohibited content and activity
Posting, publishing, selling or advertising the following on Kioar is prohibited:
- any content, good or service that is unlawful or criminal under Iranian law, including the categories of criminal content defined under the Computer Crimes Law;
- content contrary to public decency, or insulting, defamatory, threatening or violating the rights of others;
- infringement of intellectual-property rights, trademarks, copyright or others’ privacy;
- fraud, phishing, pyramid schemes, gambling, money laundering and sale of unlawful data;
- goods and services that need a licence without a valid licence;
- malware, malicious code, intrusion attempts, reverse engineering, bulk scraping, circumventing technical limits or creating abnormal load;
- impersonation, misleading names, or domains and page names that violate others’ rights;
- selling or transferring account access, or reselling Kioar’s services, without our written permission.
We make the initial determination of a violation; final determination of legal liability belongs to the competent legal authorities.
8. Suspension and termination
If these terms are breached, a competent authority orders it, a justified complaint is received, or there is fraud or a risk to the security of the system or Visitors, we may temporarily or permanently restrict, unpublish or suspend a page or account. Where possible, and except in urgent or legally required cases, we will state the reason and allow time to fix it. A refund is not required for a suspension due to a violation.
You may stop using the services and request account deletion at any time. Deletion and retention are described in the Privacy Policy. Backing up your data before the end of the relationship is your responsibility.
9. Content and intellectual property
- You or the lawful owner own the content you upload, and you warrant that you have the rights to use and publish it.
- By uploading content you grant us the technical permission to store, process, temporarily copy, display, resize and transmit it solely to provide the services. This ends when the content or account is deleted, except for backups and legal requirements.
- The software, code, designs, templates, trademarks, name and logo of Kioar and its documentation belong to us or their lawful owners; these terms transfer none of them to you. Their use is permitted only within these terms, in line with the Law on Protection of Computer Software Authors’ Rights.
- We may use your feedback and suggestions without financial obligation to improve the services.
10. AI features and credits
AI-generated results may be incomplete or inaccurate. Reviewing and using them, including respecting others’ rights, is your responsibility. Some features deduct credit from your account, and credit may be used only for that feature and within the limits and price shown in the dashboard. Content sent to these features may be transmitted to providers outside Iran for processing; details are in the Privacy Policy.
11. Third-party services and integrations
Kioar may connect to services such as payment gateways, SMS, Google, Zoom or Instagram. Those services are governed by their own terms, and we are not responsible for their outages, limits, changes or decisions. You enable a connection yourself and can revoke it at any time. For a custom domain, renewing the domain and configuring DNS is your responsibility unless stated otherwise.
12. Referral and affiliate programmes
Referral or sales-partner rewards follow the conditions announced in that programme (including which subscriptions qualify and when a reward becomes final). Abuse, self-referral, sham accounts and misleading promotion lead to cancellation of rewards and the account.
13. Availability and force majeure
We aim to keep the services stable and available but do not guarantee uninterrupted access. Planned maintenance, technical faults, cyber-attacks, internet or infrastructure outages, filtering, sanctions, acts of authorities, natural disasters and any event beyond reasonable control (force majeure), where it disrupts service, are not a breach by us.
14. Limitation of liability
- The services are provided “as is”. We do not warrant that they will be error-free or that any particular business result (such as more sales or clients) will be achieved.
- To the extent permitted by law, our total liability to you is limited to the amount you paid us for the subscription in the 12 months before the event. We are not liable for indirect damage, lost profit or revenue, or business reputation, except for gross negligence or fraud, which the law does not allow to be limited.
- We are not responsible for Page Owners’ content, their obligations to Visitors, or disputes between a Page Owner and a Visitor, though we will cooperate in handling complaints and orders of authorities.
- Nothing in these terms limits your mandatory statutory consumer rights.
15. Indemnity
If your content or conduct (such as breaching the law or third-party rights) leads to a claim or loss against us, you agree to compensate proven losses, including court and expert costs, to the extent permitted by law.
16. Changes to these terms
We may update these terms. The new version is published on this page with its date and for significant changes we will notify you in the dashboard or by SMS. Continued use after publication means acceptance; if you disagree you must stop using the services. The Persian version prevails.
17. Governing law and disputes
These terms are governed by the laws of the Islamic Republic of Iran. We first try to resolve disputes through negotiation and support. Failing agreement, the competent courts of Tehran have jurisdiction unless mandatory law designates another forum. Electronic communications and records kept in the system are admissible under the Electronic Commerce Law.
If any part of these terms is held invalid under law, the remaining parts stay in force.
18. Contact us
Rahpouyan Khallagh Ayandeh Co. (National ID 14012238860), operator of the Kioar brand. Email hello@kioar.com, phone 021-91557675, address: No. 14, Pakistan St., Shahid Beheshti Ave., Tehran, Iran, postal code 1531715513.